Help
Video Download Store
Payment Processing and Digital Delivery
We use VHX.TV for payments and downloads.
Click here for support on buying or viewing.
Video Players
The videos are encoded in MP4 format and should play fine in your favorite video player on Windows, Mac, or Linux. If you need a player, we recommend the free and excellent VLC Player.
File size and running time
The download files are typically 1 to 1.5 GB. The videos run 85-90 minutes. Depending on the speed of your internet connection, it can take an hour or longer to complete.
If you can open and play the intro videos, you’ll be able to watch the full program videos too.
No DRM
The videos are encoded without DRM (digital rights management), making them easy to play on just about any computer device. Many modern mobile phones (iPhone, Android) are capable of playing mp4 files. And since there’s no copy limitation, you’ll have no problem watching the video on all your devices.
Coupons and Discounts
Only one coupon code or promotional discount can be applied to your order. If there is a current promotion but your coupon offers a larger discount, the larger discount one will be used.
Zip Utilities
If you need a zip tool, try Keka for Mac or 7-Zip for Windows. Both are free downloads and easy to use.
The Membership Site
(This applies only to previous customers who bought a membership.)
The charge on your statement will read “ECSuite.com *LPWA Inc.”
Membership billing and access are handled by ECSuite.com. If you need any help with your account, for issues like a lost password or subscription cancellation, you can get assistance anytime with their 24/7 customer service.
EC Suite Customer Support
Click here to cancel your membership
Or, you can get a live person to help you by using the following info:
Hours: 24 hours a day, 7 days a week, 365 days a year. Phone: 1-888-736-6475 Email: [email protected] Fax: 480-449-8801
Browsers
We also recommend using an updated version of your favorite web browser. You can download and upgrade your browser at no cost with the following links: Safari, Firefox, or Chrome.
Contact
Use the contact form if you have any problems, questions, suggestions, etc. Please be patient and we’ll respond as soon as possible. Thank you.